Stigmata Techno Solutions offers the following services for our paid apps available in the Atlassian Marketplace.

We will handle any enquiry within 24 hours. All services are fulfilled following our “best-effort” policy.

Working time: Monday – Friday, 10.30 am – 7.30 pm (IST).

Support Email :

Stigmata Techno Solutions is closed on the following days:

New Year Day1st January
Pongal14th January
Thiruvalluvar Day15th January
Uzhavar Thirunal16th January
Republic Day26th January
Good Friday2nd April
Telugu New Year/Ugadi13th April
Dr. Babasaheb Ambedkar Jayanti/Tamil New Year14th April
Mahavir Jayanti25th April
May Day1st May
Bakrid/Eid-al-Adha20th July
Independence Day15th August
Ganesh Chaturthi10th September
Gandhi Jayanti2nd October
Vijaya Dashami15th October
Diwali4th November
Christmas Day25th December

Our support services include:

  • Installation support
  • Upgrade support
  • Troubleshooting of Stigmata Techno Solutions apps
  • Help with workarounds


The following services are not included in our support program and are therefore invoiced separately:

  • Product training
  • Support for clients not in possession of a valid product license or user contract
  • Support for clients with apps not supplied by Stigmata Techno Solutions
  • Support for clients experiencing problems with Confluence
  • Help with Confluence versions no longer supported by Stigmata Techno Solutions apps
  • Help with Confluence configurations created by the client and not supported by current versions of Confluence
  • Enquiries concerning beta releases or products still in the development phase
  • Help with problems caused by modifications to Stigmata Techno Solutions Enterprise Theme templates (if the client made those modifications)