Support

Stigmata Techno Solutions offers the following services for our paid apps available in the Atlassian Marketplace.

We will handle any enquiry within 24 hours. All services are fulfilled following our “best-effort” policy.

Working time: Monday – Friday, 10.30 am – 7.30 pm (IST).

Support Email : support@stigmatatech.com

Stigmata Techno Solutions is closed on the following days:

	Date
New Year Day	1st January
Pongal	14th January
Thiruvalluvar Day	15th January
Uzhavar Thirunal	16th January
Republic Day	26th January
Good Friday	2nd April
Telugu New Year/Ugadi	13th April
Dr. Babasaheb Ambedkar Jayanti/Tamil New Year	14th April
Mahavir Jayanti	25th April
May Day	1st May
Bakrid/Eid-al-Adha	20th July
Independence Day	15th August
Ganesh Chaturthi	10th September
Gandhi Jayanti	2nd October
Vijaya Dashami	15th October
Diwali	4th November
Christmas Day	25th December

Our support services include:

The following services are not included in our support program and are therefore invoiced separately:

Product training
Support for clients not in possession of a valid product license or user contract
Support for clients with apps not supplied by Stigmata Techno Solutions
Support for clients experiencing problems with Confluence
Help with Confluence versions no longer supported by Stigmata Techno Solutions apps
Help with Confluence configurations created by the client and not supported by current versions of Confluence
Enquiries concerning beta releases or products still in the development phase
Help with problems caused by modifications to Stigmata Techno Solutions Enterprise Theme templates (if the client made those modifications)

COMPANY